HubSpot outage KOs Red Hat Ansible site and other hapless marketers

Sales and marketing software slinger HubSpot has suffered an outage – amid the Inbound 2018 marketing conference and just one day after it revealed plans to shift all its cloudy plumbing onto AWS. The online wobbles, which began at 0507 EDT (1007 UK time), took down a number of customers' websites right in the middle of the …

[Pascal Monett]

That's gotta hurt

Going down is already a problem, but going down while live and in a major presentation event ?

Ouch.

They must have lost some customers there.

[Anonymous Coward]

I've had dealings with this outfit.

In my experience, Hubspot sell (sales-based) snake-oil to middle-to-upper management. After luring their prey with promises of "x growth", "y integration", "blah blah", they persuade their marks into laying down tens of thousands for a product worth a fraction of that value. Once the contract is signed, support becomes intolerably bad and dev teams are left scratching their heads at what went wrong, waiting for the inevitable question from above... "Couldn't we have done this in Wordpress?".

Couldn't happen to a more deserving company.

[UriGagarin]

There's the Dan Lyons book about the culture of Hubspot called Disrupted.

Its quite an interesting read,