Ignorant PR bullshit
" we corrected a fault identified in our IT system"
Sorry but the fault was not in the IT system, that worked perfectly as designed. The fault lay in the project management of the software delivery, any QA system that was in place and the oversite of the software development that should have stipulated all of this up front, checked it was implemented correctly and and tested using real world example data.
As always it is so easy to blame IT as the problem when it is lazy ineffectual humans the screw things up. Computers are totally obediant morons that will do exactly what you tell them to do, if they don't do what you want them to do that is your fault not theirs, you (should) know their world, they do not know yours. (you can also say much the same for developers from other countries)
Biting the hand that feeds IT
