but now it's I don't know PLUS the time of this phone call
I actually told that to the dot Indian manager who was the fifth or sixth person to appear at my cube to inform me of the critical issue I was trying to resolve. He has since ascended to reporting to the dot Indian CIO and I was never promoted since he has blocked my manager's promo recommendation.
Still, I would say it again.
Bootnote: That same guy suggested last Wednesday that for "stability for Black Friday" a nightly refresh job not be run on the eve of BFD. It took several hours to trace the resultant crashing servers filling the logging disk to the lack of the refresh.