Reply to post: Re: Terrible customer service

Lenovo ThinkPad P1: Sumptuous pro PC that gets a tad warm

DontFeedTheTrolls Silver badge
Meh

Re: Terrible customer service

To be honest I've had similar experience with several manufactures, support teams and vendors, and I've had the occasional good experience. Last time I had to use Lenovo for a fix on a friends consumer laptop they were good once they agreed there was a problem (broken wifi adapter), turning round the fix quickly (courier collect Day 1, delivered back Day 4). Took a week to get to that point.

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