Re: Problems and solutions not welcome
There are a couple of reasons why generalised solutions do not get to the market (I was developing software for LAs before):
- Sales process is lengthy (months to years) for each LA meaning you need a bunch of salespeople
- By the time you scale to 10 LAs the legislation has a good chance of changing and your solution goes out the window
- There are not that many LAs so there is a hard growth cap for your product, repurposong for other markets is very difficult
- Councils like customisations and it is difficult to write software so that a lot can be changed. Think colours, branding, wording, Welsh might be necessary, one-off integrations with proprietary systems
- Folks working in councils “sometimes” do not understand their own processes well
- Integration usually needs to work without the involvement of their IT due to various issues like resource constraints and a difficult attitude to trying to solve issues