Posts by Furtive Lurker

Help, my IT team has no admin access to their own systems

don't spoil the magic

Well, that was very badly managed. You NEVER do a two minute job in two minutes! You MUST stretch it out to at least an hour or the customer won't believe they're getting value for money. You are the expert with years of experience, training, knowledge and wisdom. Don't ruin the illusion.

Say what you see: Four-letter fun on a late-night support call

Unable to Assess Acronym

I once worked on a Windows NT4 migration plan. The company logo of the customer, Commercial Union, was CU and it looked really good on the front cover of the proposal document.

The CU NT Project.