Re: Yeah, and
It goes against all instinct to praise BT, but when Dad passed a couple of months ago, they were by far the best at handling the transfer. All online, and a follow up phone call to me to ensure I was happy.
Compare to Scottish Power who apparently have no concept that an account holder might die, and the surviving partner would prefer to carry it on, I'm led to believe that in this enlightened day and age they even occasionally pay bills out of shared accounts!