Posts by qwerty360

CrowdStrike unhappy about Delta's 'litigation threat,' claims airline refused 'free on-site help'

Re: Blame where blame's due

WRT 2 one problem here is crowdstrikes deployment system offered rules for deploying updates (so patch n-1, or A/B deployments, etc)

Crowdstrike deployed what was basically a AV definitions file rather than software update, which bypassed all the update deployment rules customers could set, while still causing a bootloop.

So regardless of how the customer had configured the deployment platform to do staged rollouts etc, this went everywhere it could immediately...

I would be extraordinarily suprised if the contract between delta and crowdstrike doesn't limit liability. And generally in business to business contracts, limiting liability is enforcible. (and elsewhere it has been pointed out that crowdstrikes default contract says damages are limited to cost of services)

I would be very surprised if the contract actually specifies what is required re testing etc in sufficient detail not to end up with it being dealt with via existing contractual terms. Delta might have negotiated higher penalty clauses, but I doubt they are remotely close to the claimed losses.

Shareholders have a much stronger claim, with a big chunk being they don't have a contract defining the penalty if crowdstrike mess up...

Angry admins share the CrowdStrike outage experience

Re: Who, me?

Well we know it won't be the senior manger who refused to pay the massive engineering cost for a deployment pipeline designed to automatically detect stuff like this before it took out all the customers...

CrowdStrike shares sink as global IT outage savages systems worldwide

Re: The fault's with Microsoft

I might raise bloomberg news as an alternative relatively unbiased news source.

But it is slanted towards news for the financial sector and even more boring than the BBC...

Turns out people investing large amounts of money want unbiased news, though it does need to cover what bias is being thrown around as well...

(N.b. The BBC is biased; It is slightly biased towards the CURRENT UK government; I.e. it has spent the last 14 years being pro-tory; It will spend at least the next ~4 years pro labour. But it has far, far less bias than every other news source in the UK. Generally it doesn't take much looking to realise BOTH sides are regularly alleging that the BBC is biased, which is by far the strongest indicator that it isn't...)

BOFH: You. Wouldn't. Put. A. Test. Machine. Into. Production. Without. Telling. Us.

Re: Testing 1 2 3

More, but only because 'temporary' portacabins in schools have a slightly higher rate of critical failure (the entire system catching fire and burning to the ground/flooding/{insert disaster wiping out everything in the area})

BOFH: They say you either love it or you hate it. We can confirm you're going to hate it

Re: Incredibly sloppy BOFH's

More to the point:

The Emergency procedures don't specify that the backups are in the basement, through the dented heavy duty steel security door with the "Beware of Killer Robot" sign...