* Posts by jollyboyspecial

157 posts • joined 13 Jul 2021

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The many derivatives of the CP/M operating system

jollyboyspecial Bronze badge

That takes me back.

Back in the eighties before PCs were ubiquitous in offices I worked for a company that sold a strange little device that connected to an electronic typewriter to run word processing software. We also developed and sold other packages for things like accounts and payroll to run on these machines. They were usually twin floppy drives and used a CP/M derivative called OS/M.

We also sold Comart machines running Concurrent CP/M or Concurrent DOS.

Oh those were the days. Driving all over the country to rebuild linked list "databases" when somebody decided to unplug the machine before saving their data.

BT accused of 'misinformation' campaign ahead of strikes

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Re: "This represents a pay rise of around 5 percent on average"

There used to be a time when execs got payrises and bonuses and shareholders got dividends only when the company performed exceptionally well.

However that was captitalism. We are now operating on late capitalism. So now companies are expected to give execs big payrises and bonuses and pay shareholders big dividends every year, regardless of how well the company is performing. Obviously to justify "rewarding" execs and shareholders for good performance (like shareholders actually perform) the books have to look good. The best was to achieve this especially when times are tough, is to reduce expenditure. And staff pay is a big expenditure. So the simple solution is to keep staff pay down, erode your staff's terms and conditions and of course not replace staff when they leave meaning your staff have to work even harder than before. That way the books will be black and you can "reward" the execs and shareholders by punishing your staff.

This is particularly true for BT at the moment as we know that the execs are trying to fatten up the company for sale.

jollyboyspecial Bronze badge

Promises promises

Openreach promised that all repair appointments already booked for today would be honoured. We're already seeing AM appointments that have been missed. Getting updates from OR telling us that engineers will still be assigned today and then suggesting we check back for updates on Monday. Normally they would be suggesting we checked back for updates the day after the appointment.

Cleary their contingency plans have failed, but rather than owning the problem and trying to re-appoint for tomorrow they have their fingers in their ears and are pretending that they don't have SLAs to meet. It's pretty clear they are going to build up a backlog from missed appointments today and monday. Add that to all the stuff that they have already booked for next week that would otherwise have been booked for today or monday and they are going to be dealing with a massive backlog come tuesday. Anybody trying to re-book appointments missed today or monday will probably find there's no availability on tuesday or wednesday and before you know it there will be circuits down for a week that should have been fixed inside 24 or 48 hours.

Can you say service credits?

BT strike action is coming: Comms union to serve notice to company

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Re: Happy days are here again!

The tax burden on working people is higher than it's ever been simply to rake back the tax that should be being paid by corporations, but isn't.

This is because we've had 43 years* of government that favours big business over the people who actually vote them in. Of course so many voters believe what the Tories say rather than looking at the facts+. The Tories always claim to be the party of low taxes but in reality you generally pay more tax under a Tory government. The Tories claim to be the party of law and order, but crime tends to increase under a Tory government. And of course the Tories claim to be the party of low unemployment, but all they do is change how unemployment is measured. They love to claim that employment is higher than it's ever been while failing to mention that they will count a school dinner supervisor who works five hours a week as employed even though that person is claiming the full rate of universal credit. But that's the real reason for universal credit. The old version of unemployment used to be anybody who was claiming unemployment benefit or jobseekers allowance or dole or whatever you call it. These days unemployed is anybody who doesn't work at all. And working includes voluntary work that the dole office (sorry DWP) make you do as a condition of continuing to receive your benefits. Volunteer in a charity shop? According to the Tories you are employed.

*Don't try to tell me that New Labour weren't anything other than a slightly more liberal version of a Tory government

+It's amazing how many Tory voters I speak to still believe in trickle down economics

Apple's guy in charge of stopping insider trading guilty of … insider trading

jollyboyspecial Bronze badge

Did he think his job was to prevent insider trading? Or did he believe it was to assure the board that insider trading wasn't happening?

Musk can't tweet about Tesla without lawyer approval – and he's still fighting to end that

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Just another spoiled little boy who thinks he shouldn't have to abide by the rule of law

Record players make comeback with Ikea, others pitching tricked-out turntables

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"But what of sound quality? According to Victrola, modern players aren't manufactured with the same attention to detail when records were the primary source of home music, meaning modern players don't sound the same."

Back in the day they were players made with great attention to detail and some were pile 'em high sell 'em cheap built down to a price rather than up to a standard and they didn't sound so good.

The same is true today, but the top of the range stuff is better than it ever was due to more modern design and manufacturing techniques. Ironically of course those improvements come from digital technology.

The difference today is that it's harder to find a mid-range turntable. Something with good (if not perfect) reproduction but not costing the earth. Which is why I'm still using an old turntable from the nineties. I've never been in the financial bracket that would allow me to spend many hundreds if not thousands of pounds on a turntable, but I've always preferred something a few tiers above the low end crap that makes up 99% of turntable sales these days.

jollyboyspecial Bronze badge

Record Collecting?

Record collectors are a funny lot. Many of them don't actually need a turntable as they don't want to listen to their precious investments.

Here's a great example of how ridiculous the collectors market is. I was recently in a record shop and the discount section contained a album for £10 that would usually sell for £60 at the very least - I have seen it for over £100. The reason for the discount was that the sleeve was falling apart. The vinyl itself was absolutely mint, but the sleeve was a mess. There's absolutely no way I would pay the normal asking price for this album after all you get get is new for less than half that, but for £10? Sure. Got it home and it sounds great.

There's a load of nonsense talked by collectors about original pressings being better than current pressings. Thus keeping the price of earlier pressings high.

All of which proves that that the collectors aren't really interested in whether vinyl actually sounds better or not. They are interested either in money or maybe just the perceived elitism that comes with rarity or exclusivity. In that respect they are no different to most other collectors.

Clearview AI fined millions in the UK: No 'lawful reason' to collect Brits' images

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Contradiction

"Clearview AI is not subject to the ICO's jurisdiction, and Clearview AI does no business in the UK at this time."

"My company and I have acted in the best interests of the UK and their people by assisting law enforcement in solving heinous crimes against children, seniors, and other victims of unscrupulous acts."

Those two statements contradict each other

Elon Musk 'violated' Twitter NDA over bot-check sample size

jollyboyspecial Bronze badge

Musk has a habit of saying, doing and tweeting things that influence stock prices. Whether or not he does it with that intent is open to debate. But you can't debate that he is somewhat impetuous. His intent to buy twitter may be just another example of his impetuosity.

jollyboyspecial Bronze badge

What natters here is whether the test is repeatable. But Twitter don't seem to be answering that question. What they have admitted is that their data could be wrong and the real figure could be over 5%. In their position that seems to be a particularly silly thing to do. They can argue that Musk violated the NDA, but he can argue that they presented him with data that they have admited may be innacurate.

jollyboyspecial Bronze badge

Your data is only valid if you publish it to the people concerned. In other words if I were in Musk's (no doubt horribly expensive) shoes I would have wanted to see the sample and know exactly how it was selected. Normally you wouldn't need to see the whole sample, maybe just a sample of the sample, but when the sample size is so ridiculously small you may as well see all of it. And then of course I'd ask what tests were used to check whether the account was bot controlled.

jollyboyspecial Bronze badge

A sample size of 100? Really?

How many accounts do twitter claim are active? A third of a billion last I heard. I don't think that can be considered a statistically significant sample size. That would be like picking 100 people in the US and trying to extrapolate statistical information about the whole population of the country.

Of course Twitter themselves have admitted that their estimate of below 5% may not be accurate. In other words there may be more than 5% of accounts controlled by bots. Furthermore they have said they need to improve their method of estimation. Like what? Starting with a decent sample size?

The fact that they choose such a ridiculously small sample size also calls into question what method they use for working out whether an account is a bot or not.

Elon Musk set to buy Twitter in $44b deal, promises stuff

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Think of all the good you could do with 44 billion dollars...

Then consider spending it on a debt ridden social media platform which may never b turn a profit.

Or maybe you could use some of it to pay a load of tax arrears. Just a thought. Second thoughts maybe this is just something to use as a tax write off for the next few decades.

ZX Spectrum, the 8-bit home computer that turned Europe onto PCs, is 40

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@Blane Bramble

As stated in my original post my Speccy did not have socketed memory chips, they were soldered direct to the board. I could have soldered them (I haven't been without an iron close at hand since I started high school) however to do so would have voided the warranty.

@Ian Johnston

My 16K version was £125 direct from Sinclair, the 48K one was £175 IIRC. 50 quid does seem like a lot of money for 32K of memory even in 1982 however so I could be wrong.

jollyboyspecial Bronze badge

I had one of the very early 16K ones. Not long after I bought it I got it upgraded to 48K. The problem there being that the memory chips were soldered in and doing your own soldering would have invalidated the warranty. As such it got sent back to the factory for the upgrade. The good news was that I got a brand new 48K unit back from the factory. Best of all I only sent back the computer and when the new unit came back it had all the accessories in the box.

British motorists will be allowed to watch TV in self-driving vehicles

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Will It Happen

A few weeks ago we had the announcement that should a self driving car be involved in an accident then any liability will not fall upon the driver but on the manufacturer. But where "driver assist" is in use then any liability will fall upon the driver.

For me this calls into account whether any cars will be sold as full self driving cars in the UK. I'm pretty sure that manufacturers will be reluctant to sell cars as self driving in this country. This isn't for financial reasons - after all they can rely on insurance just like everybody else. I think this is more to do with what happens when somebody dies. Firstly there is the possibility of a corporate manslaughter charge, that could be very damaging. Secondly there is the possibility of reputational damage resulting from any charges - imagine the harm that could be done to sales by worldwide headline like "Car Manufacturer Found Guilty Of Killing Toddler!!!"

As such I think there's a strong possibility that a lot of manufacturers will either disable full self driving features in their UK range or more likely just make sure they are simply not called self driving or anything similar and aim for something like driver assist.

Windows 11 usage stats within touching distance of... XP

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Server

Those figures don't look very trustworthy to me.

Are they really telling us that almost one in every ten windows machines is running a server product? I really don't buy that.

The first step to data privacy is admitting you have a problem, Google

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Forgiveness v. Permission

It is deeply ingrained in the Google psyche that is it better to ask for forgiveness than permission.

Now that has long been a mantra in certain businesses for certain situations. For example take a common situation in various parts of the IT industry that you need to take down some services in order to fix an issue outside of the normal planned maintenance window. You could go cap in hand to all your customers saying you need to carry out this work and that it will take longer than the normal periodic maintenance windows agreed in contracts, but there will always be at least one hold out. One customer who says they simply can't cope with an extra half hour's downtime no matter what the consequences of not doing the work. Most companies are well aware of this and don't bother asking permission. They just extend the maintenance window, blame the extended downtime on unforseen circumstances and beg forgiveness. That is the normal an acceptable application of the forgiveness/permission mantra. One off relatively small impact situations.

Unfortunately businesses have now started using the same mantra to excuse absolutely anything they fancy doing.

Using that mantra to excuse long term criminal activity (and data theft is definitely criminal) is no more acceptable than using it to excuse sacking 800 employees without notice.

As long as the authorities treat each apology as isolated and sincere then the like of Google will continue to carry on like this. Hit them with a big enough fine just once and they will think twice. Some countries allow for unlimited fine for data protection breaches others have caps based on a percentage of annual turnover others have pathetically low caps. But if somebody hit Google with a fine of even 1% of their annual turnover they certainly wouldn't do it again and it would probably go a long way to sorting out most countries budget defecit too.

Hackers remotely start, unlock Honda Civics with $300 tech

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Water

What always makes me laugh is when you see modern cars advertised as part of an active lifestyle. Ever tried taking a modern key fob surfing with you?

jollyboyspecial Bronze badge

Re: almost never use remote key fob features

Buttons are getting more and more rare. It's almost twenty years since I drove a car where you never even had to take the keyfob out of your pocket. The RFID tag in that car was supposedly only effective when you were right next to the car. And we did find if I was standing two metres away somebody next to the car couldn't open the door. However I recently tried a modern equivalent and the doors would audibly unlock when I was more than six feet from the car and wouldn't lock again until I was twice that distance away.

With an RFI reader a thief could easilly read that thing from outside your house unless you were to deliberately find the point in your house least accessible to RF to keep your keys. Or maybe invested in a lead box to keep them in.

jollyboyspecial Bronze badge

Re: Slim jim

There was a period when cars had physical locks as well as an RFID tag in the key. The security with them was pretty damned good. I had a late 90s Volvo with that set up and no remote fob until fairly recently.

I watched an expert try to "steal" it once as part of a demo. Modern cars he was driving away in seconds. My old Volvo defeated him. He had to admit the only way he was opening the door was would be by causing serious physical damage - breaking the window being the easiest route. But even inside the car he was stumped. With the key in the house (the house was actually the police station where the demo took place) the range on that old RFID tag was so low he couldn't activate it. But even with the RFID tag right next to his reader although he couldn't manage to crack things enough to start the car within the 15 minute limit he'd been set.

With access to the RFID tag - for example if the keys were right next to my front door he could fool the ECU into thinking the key was present, but the physical security was too much for him. He had to admin that in order to steal the car he would need to smash the window and then rip the steering column apart. Not just to hot wire the ignition switch, but to bust the steering lock.

And that's all it takes. If the potential thief has a choice of cars they are always going to go for the easy target. Time taken stealing a car is time at risk of being caught in the act. Also there is the risk from failure. Fail to steal a car and you risk leaving physical evidence on the car which is just another way of getting caught. The thing is that most modern cars are pretty easy to steal so the thief is spoiled for choice. Back in the day of course it was GM products every time because you could steal one as quickly as if you had the key.

Car security has gone backwards massively in the name of convenience. But I never found a physical key an inconvenience in the first place.

jollyboyspecial Bronze badge

Re: Steering Wheel Lock Anyone?

There never was one of those that you couldn't pop the lock in under a minute. Doesn't matter how big and sturdy a security device is if you can open the lock with a ball point pen.

jollyboyspecial Bronze badge

Maybe somebody should invent some sort of alternative to all this RF stuff. Something radical like maybe a uniquely shaped metal token of some sort that you fit into some sort of receptacle in the vehicle designed to only accept that uniquely shaped token. You could use the same token to open all the doors and maybe start the engine too.

Just random thoughts really...

How experimental was Microsoft's 'experimental banner' in File Explorer?

jollyboyspecial Bronze badge

Advertising is absolutely the norm these days. That people are outraged the Microsoft may be planning to stick adverstising in Windows seems a little strange. People accept ads in all sorts of other software even when they appears in software and hardware for which they have paid.

And when is an ad not an ad? Remember the old paperclip in Office all those decades ago that used to give "helpful" suggestions until you worked out how to switch him off? He would sometimes suggest using Microsoft products or services that you didn't have installed.

The right to repairable broadband befits a supposedly critical utility

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Re: No line test

"Line tests aren't particularly accurate though. If it's disconnected at the green box it still usually comes back as "customer equipment not connected"."

That's not true. A line test has to detect the NTE (master socket) in order to pass. If the result comes back with something like "masterjack not detected" some CPs service desk employees don't know how to interpret that result and will say it's not a fault, but that's a problem with badly trained staff not the test itself. It's very much an old school result you get from some older test heads and has been replaced with more modern results like "dis at or near customer premises" or "dis in local network" which is much easier to interpret.

With the more modern test equipment on most FTTC services you even get service test failures when the actual copper line tests pass. So you would get something like a possible copper joint fault when the test sees a lot of retrains and errors. There's no hard failure but the service test will give a failure on the balance of probabilities. This seems to be something that's been implemented because so many CPs employ staff who can't actually interpret the detailed data you get along with your headline test results.

The most likely reason for getting a bogus "CPE not detected" sort of result you're talking about is a misjumper. These are usually caused by some engineer managing to incorrectly jumper a DSLAM port to the wrong d-side pair meaning that yes the line test passes but it's completely the wrong line that's being tested. When you get that sort of result though a decent CP engineer will notice that line attenuation has changed.

jollyboyspecial Bronze badge

One of the things you need to be aware of when it comes to broadband and telephony provision in the UK is the acronym MBORC. Lightning strikes are often considered MBORC. As soon as you hear MBORC that means your SLA is out of the window.

Depending on what service you have a fairly typical repair SLA for a total loss of service here in the UK will be two working days. You can pay extra for shorter SLAs but nobody does. Yes you think, I can manage for 48 hours without an internet connection, right up until you discover that your SLA doesn't cover sundays so when your service drops on friday afternoon you might not get it back until monday afternoon and that's a weekend worth of Netflix lost, not to mention not being able to change the settings on your central heating.

And then the term MBORC rears it's ugly head. Of late there have been MBORCs declared for storm damage and flooding over large areas. MBORCs for power supply failures to street cabinets are not uncommon. The same goes for lightning strikes. Some other fun ones are "vehicle strikes" - when a vehicle has hit a cabinet or pole. Even rodent damage can be declared MBORC.

All these things are MBORC - Mattersd Beyond Our Reasonable Control and whenever the carrier decides unilaterally to declare MBORC all bets are off and your connection can be down for weeks.

The cry of MBORC is the Openreach equivalent of the knights of the round table shouting "Run away! Run away!"

jollyboyspecial Bronze badge

I'm still laughing at the fact that you have a TV antenna. WTF? This is 2022 you know.

Plans for UK rival to Silicon Valley ditched

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Re: Leave the Past to the Dinosaurs Pimping Deficit Spending and Drowning in Debt

It is a perennial British problem that people don't understand that this sort of thing is organic. Silicon valley didn't happen because a bunch of local councillors begged Central government for money. But British politicians always seem believe that you can replicate and even exceed successes achieved in foreign countries if only you throw a big enough grant at it.

Of course the sad thing for people like Gove is that not long ago this sort of thing would probably have attracted a huge EU grant. It would probably still have ended up a huge white elephant just like so many grant funded grand projects before it.

jollyboyspecial Bronze badge

Spending further north? Don't make me laugh. The government have cancelled far more spending in the North than the South East.

Or maybe the problem is that Oxford and Cambridge aren't far enough South and East.

Apple tweaks AirTags to be less useful for stalkers, thieves

jollyboyspecial Bronze badge

All this Find My stuff is legally questionable.

So you have a phone and you pay for the data it uses. Apple's Find My service can use your data allocation (albeit a small amount) to benefit other people. Apple should not be able to use your phone to find other people's stuff without your specific opt in. Of course they don't want to do that because only the people who want to use the service will opt in and they wouldn't be able to make money from Air Tags if the majority of iphone users didn't opt in. When considering these "services" from the likes of Apple always remember that they put making money ahead of any legal or moral considerations.

And finally you'll note that they are doing the typical big business thing of blaming others for their services being used for nefarious reasons. Bad actors are misusing the system. Well appart from the fact they I don't see how they can blame Sean Bean or Vin Diesel there is are simple solutions to this. One is technical and simple - if the tag is moving and constantly in range of one device then that looks like a potential misuse of the service, so stop sending location reports. The other is is even simpler - stop selling the fuckers and switch off the service.

Jeff Bezos adds some more overheads to his $485m yacht by taking down historic bridge

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Surely he can just fly it to the ocean with his spaceship? Oh wait...

Cisco inferno: Networking giant reveals three 10/10 rated critical router bugs

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Here's a hand for you

Tesla to disable 'self-driving' feature that allowed vehicles to roll past stop signs at junctions

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Re: Autopilot self ticketing

But that's the thing. In England & Wales at least it has recently been announced that if a car is self driving then the manufacturer will be considered liable and the responsibility of the "driver" will be much lower. If the features are "driver assist" only then the driver will be liable.

I think we can all see what's going to happen with this can't we. Nobody will want to sell self driving cars here. Even cars that are sold as self driving in other territories as self driving will be sold as driver assist in this country.

On a related note I have been concerned by reports from the US that Tesla expect to be able to carry out their own investigation into collisions and just tell the police their results. This wouldn't wash over here. The police will expect all logs to be handed over as evidence complete and untampered.

I still think there will be some wiggle room for the driver where driver assist functions are enabled, but only if the driver can prove they were unable to override the driver assist feature. I can actually see this happening. Imagine you are driving along with driver assist enabled and a car stops in front of you. You attempt to brake or otherwise take evasive action and the "driver assist" decides it's safe to proceed at 70mph and ignores your input. This is where I think fly by wire features are risky. Direct mechanical control of safety critical features is absolutely necessary.

UK government responds to post-Brexit concerns and of course it's all the fault of those pesky EU negotiators

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Oven Ready

That is all

Intel fails to get Spectre, Meltdown chip flaw class-action super-suit tossed out

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English Much

"Alleged enough facts"

What utter twaddle.

An allegation is an allegation and a fact it a fact. You can allege something, but that doesn't make it a fact it remains an allegation until it has be proved and demonstrated to be a fact.

It is frankly scary that a judge has such a poor understanding of the English language.

ServiceNow CEO says mergers and acquisitions are off the table – too messy

jollyboyspecial Bronze badge

He's not wrong. Senior management usually love M&A but the engineers hate them. For a number of reasons, trying to integrate the systems and workflows of two companies is a nightmare - especially as senior management usually want it done in no time with no budget. Then there's the fact that M&A always come with job losses. Of course management will always say there aren't going to be redundancies, but there always are. Not only that when M&A are even mentioned there will always be people who quit and of course senior management don't want to back fill those roles. Either way they like to call this loss of heads something like "synergy savings" because it sounds nicer than the alternatives. Either way they are always surprised to learn that if two separate companies amounted to X person hours of engineering time to support their customers then a single merged company supporting those same customers will still need X person hours of engineering time.

I don't want to think about how many times I've been through this. "Let's reduce the headcount by ooooh (wet finger in the air) 25% to account for projected synergy savings". Then a few months later "We seem to be paying out an awful lot in overtime, lets recruit more enghineers. About 33% should do it." Of course you've already lost all those years of experience and customer knowledge that you're not going to get back by recruiting new staff. And then the next M or A comes along and the whole process is repeated. One thing you can say for managers it they are consistent and never, ever learn from their previous mistakes.

Hive View security camera customers left in the dark as some gear gives up the ghost

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Re: More tat ?

5 or 10 years?

I think you're being a bit optimistic. I'm thinking three years is probably a very long service life for a lot of this tat.

"But why would you want support for your existing device when you could have a nice shiny new one with loads of extra features"*

*Most of the extra features could be applied to the old one with a firmware update, if only it worked.

'Please download in Microsoft Excel': Meet the tech set to monitor IT performance across central UK government

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Can't really comment without seeing the spreadsheet.

I've seen these sorts of questionnaires from central governments departments before. Often they are so badly designed that you can't actually provide the information they have requested. Unless of course the reason is that they don't really want data that would be inconvenient for them.

Then of course there's the question of how they are going to collate and and analyze the results. If they are going to try to do it by pulling everything into one big spreadsheet for the entire country then I don't hold out much hope.

Russia's Putin out the idea of a broad cryptocurrency ban

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Re: OMG

It's not quite a Ponzi scheme, but it is extremely unstable.

It's not so much that it's unregulated that's the big problem, it's the fact that crypto currencies are not underwritten by anything that's the major stumbling block. Sure governments might not like it because they can't easilly tax crypto transactions (yet). But from a market stability point of view it's the lack of any underpinning that has the most potential for disaster. Real currencies are underwritten by governments and banks. I know some people find it hard to understand, but it is in too many people's interests for a major currency to collapse and therefore governments, banks and other organizations make sure it never happens.

So far there hasn't been a test of what happens when a crypto currency collapses, but if an announcement like that can cause a drop of around 10% I don't think we'll have to wait all that long to find out when one of these currencies goes into freefall.

Tesla driver charged with vehicular manslaughter after deadly Autopilot crash

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It matters not whether Tesla have actually sold Autopilot as a fully automated driving system - that's what the name suggests it is and as such it's a reasonable to expect people to treat it as such. US law is different to English and Welsh law, but in English/Welsh law there is a test of what a reasonable person would understand something to mean. And I think it's safe to assume that a reasonable person would expect "autopilot" to mean self driving.

Why call it autopilot if it isn't actually an autopilot? Marketing that's why. Putting making money above public safety? Elon Musk? Surely not.

Epoch-alypse now: BBC iPlayer flaunts 2038 cutoff date, gives infrastructure game away

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Bug?

"We asked the BBC about iPlayer bug."

What we're seeing isn't actually a bug as such is it?

Open source maintainer threatens to throw in the towel if companies won't ante up

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Re: Open source is exploitative

Open source was a great idea when it began, but it went weird. There are plenty of companies (some call themselves things like "foundation" to try to avoid accusations of capitalism) making money from open source software. I don't mean companies who use the software for commercial gain, I mean companies who sell services like configuration or support all the while expecting the developers to work for free.

That's where the model needs to change. If you want to makes money from open source software then you should be paying the developers

jollyboyspecial Bronze badge

I think you'll find that you can deny responsibility all you want, but that will make no difference to the courts decision should you be sued by a paying customer.

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The problem with charging for something rather than accepting voluntary donations is that you suddenly become liable.

Nothing's working, and I've checked everything, so it must be YOUR fault

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Save Yourself the Trouble

For all the years I've been on call I have always remembered Rule One:

When you've got the customer on the phone do not shy away from asking the obvious questions.

No question is too obvious and if "Felix" had asked "Are you sure the connected in the active position? No really, go and check it now." Then service would have been back up one hell of a lot quicker.

Mobile networks really hate Apple's Private Relay: Some folks find iOS privacy feature blocked on their iPhones

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Re: Cry me a river (of fake tears)

Except of course Apple themselves are only too happy to sell their user's personal and private data. As usual with Apple it's a case of do as I say not as I do.

50 US airports to be surrounded by 5G C-band-free zones

jollyboyspecial Bronze badge

So all the tinfoil hats can move near airports to avoid 5G. And then become nimbys and complain about aircraft noise instead.

Less than PEACH-y: UK's plant export IT system only works with Internet Explorer

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PUSA

I now have the song Peaches going round in my head on an endless loop.

Thanks

jollyboyspecial Bronze badge

That's the badger

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