Re: So easy
I think the issue with Universities in particular when it comes to large business change projects is that executive management tends to be made up of current or former academics who dont know how to run multi million pound business that Universities have necessarily become because of government policy. Something like an ERP system is typically seen through the lens of "that's an IT system to implement" not "that's a business change programme for the business to deliver". Outside of the IT function, which probably brings in consultants and contractors for the implementation, the rest of the back office business (eg Finance, HR) think that it can be delivered by existing staff within the capacity of their existing roles. Its doomed from the outset as there is often no business change leadership, budget, or process.