I was a FOIS customer for years. Generally pretty good service. Verizon sold all of their California FIOS accounts to Frontier, and the service immediately went to shit. After asking for a reduction in my bill because they couldn't provide the service that I had paid for and received from FIOS for years, they sent a tech out. He tried to steal my personally owned router, couldn't find an issue, then Frontier tried some funny accounting on my bill, and that was all in the first 2 months of them taking over the service. I'm not rural, and nothing had fundamentally changed except the owner of the network.Dropped 'em like a hot potato.
1 post • joined 20 May 2021