I supported a few Sales to large councils and public bodies, and the waste was shocking. Sales would try to steer them towards what was good for their residents and users of public services, but that was far-down their decision-tree. It was refreshing to come across a few who were trying to do right but they referred to their internal battles against incumbents more interested in preserving power in their domains. Sure, they lacked technical expertise but the biggest problem was they never saw their prime goal as serving the public with a clear idea of what that meant.
Posts by Seenit
3 publicly visible posts • joined 19 Mar 2021