I feel for them
I'm currently working at a company in the middle of migrating to SAP from some ERP most people have probably never heard of. Saying it's been a dumpster fire would be to significantly undersell it. The thing that gets me is they paid some consulting company, who is a SAP partner, to do the setup. Again, dumpster fire doesn't begin to do it justice. Some of that can maybe be blamed on the company as with the previous ERP system they just gave everyone Admin rights and so people just made little changes here and there to get whatever they needed to pass through the system, so the data they have to load into SAP is not exactly very clean. To the company's credit, with SAP they're looking to make a clean break with bad practices of the past, but it's not going well.
Still, not all of it can be down to just the company having bad data. A lot of the Fiori tiles/apps/whatever come back with SQL errors that make it clear the consultants didn't set things up correctly, and there's a lot of other hints that the consulting company just hired a bunch of people who probably have no business doing this kind of work and tossed them into the meat grinder. What really gets me, is that the consulting company basically gets to just walk away from this whole mess at the end of the month. That's after the company extended the "hypercare" contract at least twice. Seems to me that they should be on the hook to stick around until the company has a working SAP implementation no matter how long it takes and no matter how big a bath they may take on the contract. Must be a great gig where you can come in, turn a company completely upside down, leave them in a barely functional state, and laugh all the way to the bank. FFS, they haven't (to the best of my knowledge) even handed over any kind of document describing all the changes they made to the generic image, which should be like a bog standard deliverable that should have been ready by the time the first "hypercare" period ended. I've seen no evidence to suggest such a document even exists, or that the consultants have been documenting their work at all.
So, I can empathize with the Birmingham folks. The people just looking to do their job got royally hosed by a few people who were bribed by Oracle reps into going with them. Despite the fact that it's a pretty well known fact that SAP and Oracle both deliberately make it as painful as possible to migrate away from their products. May not have been a literal bribe, like money changing hands, but no doubt they were wined and dined extensively by Oracle reps, and given all kinds of rosy predictions about how great things will be. They'll set up a demo and bring in their best people to run it, and of course those people will not be working on the actual project, instead just throw bodies at the problem in the form of people so green they need mowing who muck everything up and are then usually discarded after that client's contract is done.