Re: 1,250
Unclear ordering, descriptions, general shenanigans you say?
As a youth in the late 70s I ordered a pack of 6 slider variable resistors by mail order for a project forming in my brain. After the requisite 21 day wait, 36 packs of 6 arrived. Still no idea why or how. Errors at both end may have been present.
Around the same time my now long gone mother ran a Gratton catalogue. These were enormous glossy colour catalogues full of everything that you might want to buy, with 12 or 38 weeks credit / payment terms - clothes, electrical goodies, music, ladies underwear (modelled by real ladies, required perusal material for every teenage boy at the time). I ordered a 12 string acoustic guitar, instead a 6 string arrived soon after. Back it went, re-ordered, another 6 string arrived 2 weeks later. This time my good mother phoned them direct to sort it out and after full verbal confirmation it was ordered again. You know the payoff - a 6 string arrived a week later. We gave up.
And then last week I returned a bit of electrical equipment to the manufacturer for repair & upgrade. I emailed to check before sending it - return the base unit only, or unit + all peripherals and cables, on the basis that if they weren’t expecting them to be included I might not get them back. Good question came the reply. Surely that’s a basic bit of instruction, what to include in a return.