software?
I'm missing how weight and balance contributed to the early deployment of a parachute. Weight and balance affects how the aircraft flys - too much aft weight and it will want to pitch up, leading to potential stall situations. Too much fore weight and it will want to pitch down, making flaring for landing difficult.
once the skydivers leave the plane, these issues go away.
Unless there was a cypress or similar device on the reserve chute that thought they were at a low altitude and it deployed the chute. I am curious as to what the exact cause of the deployment was.