Waiting for the Big Crash
Every time that I read a story like this my immediate thought is that the entire Internet has become a house of cards that inevitably will collapse under its own weight. The Akamai crash this week was just the latest demonstration that we've built in far too many single-points of failure.
This is why anything that actually matters lives on my local hard drive, not in the cloud, and why I backup anything that I'm forced to keep on-line - I just don't trust any of the major Internet behemoths to keep my data safe, or available when I need it.
I guess it's a factor of age, but I can remember when the Internet was a cool new thing that added considerable utility in some areas, but wasn't yet critical to nearly every task and operation our lives. The fact that it's been allowed to grow so fast, so willy-nilly, and so entirely unregulated is cause for great concern.
And of course (Internet Archive notwithstanding) it saddens me greatly how much of our history has already been lost forever when web sites and news services just close up shop and disappear. Future historians will shake their heads and condemn us for the great gaps in our archival processes. Even sadder are the individuals and families who have entrusted their entire family histories and photo albums to Facebook or similar services without understanding that they could lose everything at a moment's notice.
Ultimately though what gives me pause is a firm belief that at the end of the day none of the big social media companies give a sweet god-damn about individual customers and users. Their utterly abysmal customer service is evidence that they really couldn't care less if you or I are harmed, locked out, or just leave. That attitude surely spreads to every corner of the operation, and leaves us all at considerable risk.