Re: They don't want to listen
@munnoch
What would you have expected any Bank to do once they have been notified that some of their issued credit cards could be compromised ?
If they gave all customers a few weeks warning of the re-issue, that would give the criminals the time to go wild on the cards before the cards was cancelled, thus more customers being scammed, this is a rule set by the FCA, not the Bank. Any financial institute has to act in the best interest of their customers.
Those "re-issue decision" It is not as clear cut as you think.
As for Ticketmaster, they were compromised by running a 3rd party chatbot running on Ticketmaster website, that was poor decisions by not performing verification of 3rd party software running on Ticketmaster's website, and also Ticketmaster allowing the chatbot to run on the payment page.