* Posts by Dunelm

2 publicly visible posts • joined 10 May 2020

HP ditches 15-minute wait time policy due to 'feedback'

Dunelm

Another possible improvement to the bottom line

Given we now know how effectively the management, involved in this shambles, have managed the HP brand reputation I think there's a very straightforward cost cutting measure that HP can implement.

No need to retain their services, and I don't envisage they'd be any use answering customer queries, so sadly.........

An alternative is that Epson, Canon, Xerox and a few others might be happy to contribute to paying for them to remain with HP. Why advertise your own brand when HP's management can drive customers to you ?

What do you call megabucks Microsoft? No really, it's not a joke. El Reg needs you

Dunelm

Consistency pays.

The Constant Patcher.