Re: Free for non-commercial use?
We are a small company that develops and hosts an order processing system. We occasionally must remote control a customer's screen because many of our customers don't have an IT department or anyone knowledgeable in technology, so we help them out. TeamViewer is easy for them to install, but our license technically doesn't allow them to use TeamViewer. We only do this once or twice ever for a customer but there is no way to "legally" do this without them buying a license for a full year. So, $529 with current discounts for 1 or 2 sessions.
We pay a lot of money to be able to do this and it is worth it for us, but since TeamViewer only sells subscriptions by the year, none of our customers would ever pay them.
But to expand on how bad their policies are, we asked them if we could add a few channels at a discount for a few months so we could allow our employees to work from home, they said no. They wouldn't even allow us to go month by month for payment. They really are an awful company that doesn't care about small businesses and develop licensing that makes sense.
(BTW, TeamViewer allows us access to the full screen UAC prompt without an administrator install of TV. There are no alternatives we have found that customers, universally, will trust to install)
Biting the hand that feeds IT
