* Posts by Steve Groom

2 publicly visible posts • joined 10 Sep 2007

Thundering gas destroys disks during data centre incident

Steve Groom

Oil paint

I remember working for a large mainframe customer in the eighties where, over one weekend a large number of 3380 hard disks mysteriously crashed. The culprit was later found to be the use of oil based paints for renovating the data centre. Disk heads float on air, air + thinners = head crashes all round.

ISPs turn blind eye to million-machine malware monster

Steve Groom

It's not just the ISPs

Recently one of my servers was hacked as a phising site gathering account information of Bank of America clients. I was contacted by my ISP with a take down notice and promptly removed the offending phishing site. I then tried to contact Bank of America in order to let them know the names of the victims that were recorded in my server logs.

Three attempts to call BoA customer service - via the phone number listed on their website, several minutes of going round the automated response system, I eventually got hold of someone who would not help me as I was not a customer, finally he gave me an email address that has never replied.

BoA customers you should be nervous about the safeguards that are in place.

SG