Workig for a Dialup ISP in the 90's...
I was tech support for a Dialup ISP. Often times I would be dispatched to a home or business to find out why people were getting poor connections.
I was careful to use a modem that I knew worked well on a good line. Every single time I would get a 53K connection. Since I was dialing in to the same modem bank myself;l that everyone else did I usually knew when we had a problem long before anyone else noticed. I could tell what kind of bad line someone had by the speed in which that modem would connect. Then when I go to their location I could see using that device if it was the phone lines (call teleco) or their modem.
I went to a local Bowling alley and Motel combo. I walk in and the place is dead. Nobody around. No customers and no staff. I wait at the counter, in full view of a camera (later learned it was a fake). I unpacked my laptop, and was unpacking all the cables. I had not attempted to get behind the counter or anything like that and as far as I knew at the time was in full view of their camera. A guy comes out from the back and asks who I am. I explain I am from the ISP they used and was here to look at their connection issue they reported as chronic. He proceeded to tell me to get out that they won't have someone telling them it is the hardware when they know it is the internet provider. I smile, mentally shrugging, and start packing up my laptop and cables. Not even a minute later he is asking me what I am still doing there and I replay, nicely, that I am packing up my equipment and leaving like he ordered. He tells me to get out now or he is calling the police. I smile again and tell him that he can go ahead and call the police, I'll wait outside on my car for them. He clearly is nuts but I am trying to be polite. The police show up and tell me I am to leave, that I am trespassed from the premise and not to return. I thank the officer and file a counter claim of not being able to pack up my equipment safely before being thrown out (laptop value was over $3000 at the time). I my be trespassed but the business owner is fined $1000 (obscure law in the city at the time) and now has a public business violation on the 'public' books.
I inform my boss at the ISP the next morning. He tells me not to worry about it. I later find out from one of that business' employees later that my boss called them, terminated the contract with prejudice (aka no refund) and added them to the black list and added the actual owner''s name to the list as well. Preventing his home from getting the local access. We were, at the time, the only local ISP. The next ISP was long distance, into another state at the premium Long Distance fees of the time.
I really wish my boss, the owner, hadn't decided to sell out in 2000. He was wonderful to work for, and he took care of his employees.
Az