Re: Those moneychangers...
I used to work for an established silicon valley software outfit.
When business was good Sales led the company.
When Sales revenue was down the Services/Support monkeys would take control on the basis of all the services/support revenue they "commanded". The reality is that Services/support revenue is sticky (think multi-year contracts), and was actually sold by Sales anyway. In many cases the Services team are truly customer-toxic.
Under Services/support leadership revenue would typically dive as custom-toxic policies kill new sales.
Finance would then take over. Cuts in all areas follow. Product roadmap screwed.
When Legal take over you have arrived at the end.