Re: Why wasn't THE major problem mentioned here?
You beat me to point 3.
Inserting a negative into a proposal is almost guaranteed to poison the vote as it requires invoking a double negative to vote against. The proposal is in two parts, starting with "Renting Hardware on a Subscription Basis" followed by "is Bad for Customers". If you're in favour of the first part, you have to vote "No"; a "Yes" vote means you're in favour of the second part (i.e. the full question).
People need to read the full question before answering (as we repeatedly tell students before exams) but human nature is for the first part of a two-part statement to be dominant, especially where a negative is introduced. Politicians (the successful ones) know this as it's a way to improve the chance of winning a close argument. Enough people will misread, or misunderstand, the question and mis-vote the way needed to provide the desired outcome. With the question put as it was, a 48:52 split is certainly not conclusive.