Posts by Elysia

Two years ago, 123-Reg and NamesCo decided to register millions of .uk domains for customers without asking them. They just got the renewal reminders...

Zen internet do domain names and their support is second to none.

Auto-Renew OFF and they are still in my Basket!

I have 6 .uk domains showing on my 123-Reg account. When they were first added I set them all to Auto-Renew OFF as I did not, and still do not, want them. I have been getting emails from 123-Reg saying that they will invoice me on the chargeable date for each. Some days ago I checked and found 2 of them in my Basket for payment. I removed them and checked that they were still set to Auto-Renew OFF which they were. Today I've just been to check my account and all those .uk domains are still set to Auto-Renew OFF but in my Basket I found the same 2 .uk domains again! I am not happy as you might guess!

Incidentally, another renewal in my Basket was for a .co.uk domain which was retagged/transferred to another Registrar on 30th August 2019 and doesn't even appear in my account's list of domains any more!