* Posts by slimer23

4 posts • joined 27 Aug 2019

If tsoHost is lecturing us on sleep hygiene, Brit outfit really does have hosting back to front

slimer23

Something is seriously wrong at Tsohost, the ongoing blacklist issues are only the tip of the iceberg unfortunately. Tsohost frankly still shock me to this very day, they're clearly in freefall.

I created a tiny Wordpress site for a family member about 8 years ago. At the time I recommended Tsohost (as they were good then before the Godaddy buyout, out sourching support etc.). This site has been hosted with Tsohost ever since. Literally just got an email from the site owner to say their info@ email is broken and wonlt work in Outlook.

I subconsciously lol'd to myself and assumed they'd done something silly their end. After checking the settings and verifying there is in fact an issue I cam across

https://help.tsohost.com/status/report/9988, titled "Info@ mailbox issue on our cloud platform". It appears people with emails starting with "info@" currently cannot send emails.

Completely insane. I also note their last update to the ticket was 4 days ago, no updates since - it appears some things at Tsohost never change. I'm 100% glad to be away from them.

I've told the site owner to move to a better host.

slimer23
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Re: Too often for too long...

Same here, I was with Tsohost for years and used them for multiple agencies I worked for. I moved everything away to hosts that care about their customers. Suffice to say, my life is now much more stress free as I have no need to use Tsohost's "support".

TSO Host no closer to solving customers' email issues as Brit firm pops up on more blacklists

slimer23

FYI the issue is STILL ongoing - https://help.tsohost.com/status/report/9530 - is 36 days old. 36 days!

Microsoft blocked TSO Host's email IPs from Hotmail, Outlook inboxes and no one seems to care

slimer23

36 days and this is STILL ongoing. https://help.tsohost.com/status/report/9530 has zero updates since it was posted.

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