The guy sounds a complete asshole
He was to lazy to do a couple of clicks, then "asked it to bump him up the list". That to me sounds very suspect, what did he think it would do?
Then he realised what happend and instead of phoning the gym and go "Sorry, I tried an AI agent and it fucked up", he used AI to try and clear up his mess, failed and even then, was a complete knob head and was to much of a spineless coward to even write the email himself.
He's probably a CEO or a Thought leader.