I have a "personal rep" but I agree - likely a bot.
I didn't experience any issues with my sites that I noticed. I started with 1&1 a long time ago (~15 years). My big complaint with them is that you can't bring your own SSL certs (e.g. from https://letsencrypt.org). Their certs are extremely expensive compared to other options, especially for non-profit sites. I have been a loyal customer but their continual "changes" and lack of focus on their core offerings have me at a point where I'm ready to leave them.