* Posts by David Hicklin

1572 publicly visible posts • joined 4 Sep 2007

Developer battled to write his own documentation, but lost the boss fight

David Hicklin Silver badge

Re: The person who writes documentation

> No: you need different levels of documentation, even experienced users need documentation - but about things that would mystify a novice user.

Most of my "how" to guides at last $JOB were written in the format of a simple checklist of the steps to perform with links (they were all online) to more detailed explanations if you wanted to know or needed them.

It kept the main page of the instructions simple and clear but the details were there if needed

David Hicklin Silver badge

Re: Hmm

A lot depends who the intended documentation was intended for - was it just end for the "end users" or was it so that should someone else take it over (he was the sole developer so subject to being run over by a bus) that they could understand the product and its coding.

The former needs "press z", "enter y" KISS documentation, the latter the War and Peace book set.

David Hicklin Silver badge

Re: "The biggest help with writing a "$SUBJECT for dummies" guide"

> "If the button is not mentioned in this guide, do not push it"

Which means it will be pushed.

As an apprentice (yes a very long time ago - late 1970's) I was put on charge of a semi-automatic lathe with an instruction of "don't pull that lever". Of course at some point the machine stopped mid-cycle and just sat there with the job piece turning around quite merrily. After a good search there was nobody around I could report it to and after sitting there for quite a while I quite naturally pulled that lever !

And found out why not to pull it as it advanced the program (a series of metal tabs on a big revolving drum at the end of the machine) to the next step which which resulted in the tool rapidly traversing towards the chuck, it left a lovely deep spiral grove on the inside of the job before the load became too much for the machine and it cut out.

Of course I never pulled that lever , oh no never.not me !...it just stopped and then suddenly started up again all by its own.......

So that's my "who me" back from the mechanical ages done!

Software engineer reveals the dirty little secret about AI coding assistants: They don't save much time

David Hicklin Silver badge

Group 1

Definitely a Group 1 person here, dammed good job retirement saved me.

David Hicklin Silver badge

Re: Or waste weeks

> When I pointed this out, the LLM produced an apologetic response - but it always does, regardless of correctness

That's the problem with LLM's, they have incorporated the Genuine People Personality (GPP) from the Sirius Cybernetics Corporation, hence why they are always happy , cheerful but nearly always wrong

David Hicklin Silver badge

Re: Good enough solutions

Every waterfall delivery is a series of agile steps with the final one ( a fully working, bug free product *) being a little waterfall.

we all know that the current "agile" software is never finished so it is little different to a failed waterfall project

* stop laughing at the back there.

ERP carnage continues as orgs jump in unprepared

David Hicklin Silver badge

Lack of committent / involvement from the whole org

From my experience there is a lack of committent and involvement of the organisation buying the ERP solution to walk through all the modules/functions with the people who will be using them to see what does or does not fit the way we do it - and then agree what can the org change can do to fit or what absolutely must be customised

So many times we read that the idea was to change the way things are done to keep it all standardised but instead they customise the hell out of it blowing the budget/timescale - I think this was Birmingham's problem of intentions from the top meeting immovable departments at the bottom.

Personally I have taken part in one ERP migration and it was a success because it was fully walked through and fully tested end to end by all departments before going live, and yes they changed the way things were done (and many were improvements)

As for UK councils - they need a UK council ERP system which is the same from council to council as they have pretty much have the same core functions, if years ago they had got together to write one it would have saved a shed load of money by now. Yes some may have some edge cases but once that "module" is developed others could use it.

Yes I know I am seeing unicorns for the last paragraph but it riles me to see our tax money being spaffed out on failure after failure - with NO lessons ever learned or they would have solved it by now

Aviation watchdog says organized drone attacks will shut UK airports ‘sooner or later’

David Hicklin Silver badge

Re: What goes up will come down

12 bore shotgun and let the gun enthusiasts have a field day around the airport

OpenAI’s viability called into question by reported inference spending with Microsoft

David Hicklin Silver badge

> wide enough deployment of AI that it's nigh on impossible to avoid it.

And the smaller players have been gobbled up leaving a mon/duopoly behind and a captive audience who have laid off all those workers .....

Bitcoin bandit's £5B bubble bursts as cops wrap seven-year chase

David Hicklin Silver badge

Re: Eleven year sentence ?

> Later: She fell out of the 10th floor window.

But it’s only am 8 story building...

David Hicklin Silver badge

> You mean like Ruja Ignatova did?

It is strongly suggested that she never got the chance to spend any of it by being >6 feet under.

Mozilla's Firefox 145 is heeeeeere: Buffs up privacy, bloats AI

David Hicklin Silver badge

Two settings more

The drop down from the tabs really annoys me every time the mouse passes by so these are set to false on my systems:

browser.tabs.hoverPreview.enabled

browser.tabs.hoverPreview.showThumbnails

At least we CAN still set this stuff!

Tablet market stalls because there’s not much new worth buying

David Hicklin Silver badge

Sony XPeria from....only God knows when!

It survived daughter going to University (she is in her 30's now) and is still good for emails, odd bit of web browsing and Kindle.

Suspect that just like phones most people already have one and are simply getting off the upgrade treadmill

MS Task Manager turns 30: Creator reveals how a 'very Unixy impulse' endured in Windows

David Hicklin Silver badge

I have never seen task manager (up to w10 admittedly) above 100%

SCOM monitoring on CPU usage on servers however used to add up each core which was fun on applications that had high CPU peaks. I think they fixed it eventually but 2008/2012 did suffer from it

David Hicklin Silver badge

Re: It's the habit of assuming that the user is trying to accomplish some real work

> W11 in a corporate environment

I managed to retire a few weeks before I was going to get a w11 one so have no corporate experience of it but at my last $work they had an update manager that would give you several hours warning that updates had to be applied rather than just doing them, and we could defer them (up to a point) or apply now.

The only pain was logging out on a Thursday afternoon (my weekend started then) to go home and having a monthly update start and you are still plugged into the docking station....

David Hicklin Silver badge

Windows Tech Edition is what we are looking for, ordinary consumers can keep the home version.

Retail giant Kingfisher rejects SAP ERP upgrade plan

David Hicklin Silver badge

Re: Forget AI, get boolean searches working first

> Forget AI. I'd like to see the most simple of web site search tools just work properly with a basic boolean search.

Have an upvote

What really annoys me at B&Q (and other retailers) websites is where you have a range of filters that you can apply, so you merrily go ahead only to find that the results no longer match reality and the only way to find the stuff you want is to wade through it item by item

Battery trade war hits booming datacenter industry

David Hicklin Silver badge

Re: Interesting possibilities

> AC is better as it can transfer higher power over longer distances

I know that is true of overhead power lines, so curious why subsea interconnects are usually DC- DC..

I can partly guess as it is unlikely that UK/France are synchronised grids (!) and there is some fancy interaction between AC cables laid close to each other (you have to de-rate them)

David Hicklin Silver badge

Re: Interesting possibilities

> but I wonder whether higher frequencies (I think aircraft use 400Hz) and voltages might be more efficient.

ICL kit in the 1970's ran of 400Hz supplies and my first job after school was at a manufacturer who built 50Hz to 400Hz motor-generator sets for them. Plug your 50Hz mains on side and get 400 out the other.

Just don't do it backwards....

AI isn't throttling HPC. It is HPC

David Hicklin Silver badge

Re: aww, 40kW?

> Nvidia was talking about 1 megawatt per rack by the end of the decade. Sure hope the bubble bursts before that or here in the US we'll be dealing with electricity prices 4x higher than today and regular rolling blackouts like we're some kinda third world country.

With that amount of heat in a single any failure in the cooling system will have things melt down far faster than any protection system could reach

I was thinking how hard it would be to cable that but realised that if we do reach that point then power would be coming down busbars - just don't drop that spanner!

UK asks cyberspies to probe whether Chinese buses can be switched off remotely

David Hicklin Silver badge

Re: Pelican is wilfully missing the point...

> the battery had to be "registered" with the ECU.

I understand that a lot of modern cars have some communication with a chip on the battery to monitor its health, I think the idea being to give warning if it is about to die.

Usually the first you know is when the battery announces it by dying suddenly , thankfully the AA patrol had the kit to register it at the roadside after fitting a new battery.

Techie ran up $40,000 bill trying to download a driver

David Hicklin Silver badge

Re: Implausible to say the least.

As an apprentice in the late 1970's I was often put on the train to hand deliver tender documents to London (especially the government based ones).

On one occasion I had to fly up to Aberdeen from East Midlands Airport. I had a DC9 from EMA to Glasgow, an HS748 from Glasgow to Aberdeen, taxi to place - drop off docs - taxi back to airport.

Then a 737 down to Heathrow (!) and then another twin engine turboprop back to EMA.

Suffice to say my ears did not appreciate all that up and down but it was a fun day

David Hicklin Silver badge

Re: Implausible to say the least.

And at one point in the UK calls in the morning were more expensive than the afternoons, so the order was to make any calls in the afternoon whenever possible

SpaceX and Musk called on to rescue China's Shenzhou-20 crew

David Hicklin Silver badge

Re: Gentlemen's agreement

> docking ports were compatible as demonstrated on Apollo-Soyuz

My understanding is that the Apollo had an adaptor module done in a similar way to the Lunar Module

Europe to decide if 6 GHz is shared between Wi-Fi and cellular networks

David Hicklin Silver badge

Re: as always the consumer comes last

> A lumber 2 by 4 is now 1.5" by 3.5"

Shrinkflation gets everywhere I see....

Meta can't afford its $600B love letter to Trump

David Hicklin Silver badge

> but ultimately additional debt increases the money supply and causes inflation

But where does it come from? The banks (other then countries central ones) can't simply print more money, they in turn have to borrow it from somewhere else.

Which is fine until you do a 2008 and complete the circle

David Hicklin Silver badge

Re: People to do the work?

> Then look at the smaller transistor based ones compared to when ICs came along

Which is now running into real world physical limitations, and it is getting harder and much more expensive to get the manufacturing tech to go any smaller - I think the transistors are just about as small as physics will allow them

Help desk boss fell for ‘Internet Cleaning Day’ prank - then swore he got the joke

David Hicklin Silver badge

Re: Has your tech team pranked colleagues?

The other favourite was a left handed spanner, although that might be a thing these days !

Microsoft's lack of quality control is out of control

David Hicklin Silver badge

Agile

> Microsoft didn't need to bother with traditional methods of testing code. Waterfall was out. Agile was in.

And that says it all, that even M$ read "Agile" and " great, no more testing needed" and here we are.

Ignoring that each monthly release is a Waterfall event.

Bank of England says JLR's cyberattack contributed to UK's unexpectedly slower GDP growth

David Hicklin Silver badge

Re: Financial support

> loan guarantee

And its only a loan guarantee not an actual loan - there is a difference !

'Windows sucks,' former Microsoft engineer says, explains how to fix it

David Hicklin Silver badge

Re: Windows 3.11

They really should have stopped with Vista SP1 aka Windows 7, that was the last good one for me.

Problem is that companies have to have product line refreshes and updates very now and again or they will be perceived as boring by the stick markets. And don't forget the Wintel alliance of forcing hardware upgrades when there is no real need to do so any more.

I do wish places like the EU had really got down hard on environmental computer tech waste - it would have made the win11 TPM move a lot more difficult (or expensive)

David Hicklin Silver badge

Re: Its

> are trying to move everyone to a subscription type service where you rent access to windows monthly, it stores all your data in a m$ cloud, and forcing you to continually pay m$ for access to your own data

That is the M$ wet dream - a guaranteed regular income, users locked in and no pirated copies

David Hicklin Silver badge

> Local Account and have _never_ been forced to log into a Microsoft Account to use Win11.

They are making it ever harder to get away from.

I think Enterprise versions will have a get out as they use a domain logon but for home users the doors are closing

UK space sector 'lacks strategic direction,' Lords warn

David Hicklin Silver badge

Re: "a dedicated Space Minister"

> them to travel first class to Rio de Janeiro to proffer damp handshakes and gurn their sincerity about climate change in front of bored audiences of fellow travellers

welcome to governments and politics, I guess if they had *not* gone then they would have been criticised for ignoring it....

Microsoft: Don't let AI agents near your credit card yet

David Hicklin Silver badge
Mushroom

Re: Trust, money and computing

Its bad enough on Amazon when going to do a search that is big drop down with the last item I purchased offering me to continue searching for it!

Thank you uBlock Origin for getting rid if that even if it did take 3 blocks

Grrrrrrrrr!

Malware-pwned laptop gifts cybercriminals Nikkei's Slack

David Hicklin Silver badge

Re: There's a lot of it going around

> Alternatively, and this might be very old-fashioned, have some form of physical write-protection for the mobo flash so that user has to enable it.

My older (much older !) self built tower systems have a physical jumper on the motherboard to enable/disable updates. One (and one only) even had a read-only backup chip that could be used to restore the runtime one if you screwed it up.

Problem with this approach is that it makes centralised management impossible and companies have been sold this as a dream. I guess you could have a function key sequence to enable it once but them the malware writers would use this to get around it , so maybe that shadow return to factory default chip is needed again

SonicWall fingers state-backed cyber crew for September firewall breach

David Hicklin Silver badge

> That said, the SMB firewall space is one that unfortunately seems to suffer compromises with alarming regularity - Watchguard, Fortinet and Cisco have all had serious vulns/compromises in the recent past,

And what have they all got in common?

Answer: software written and systems configured by humans who make mistakes and this no software can ever be considered totally secure - maybe just harder to get into but don't forget the $5 wrench approach.

Not trying to defend them as they often make stupid mistakes in the rush to get it out of the door - and that is even before AI LLM's get involved.

The number of companies getting breached is getting monotonous, clearly they have not learned that anything that can reach the internet is at risk.

Microsoft Configuration Manager to switch to an annual release cadence

David Hicklin Silver badge

Re: Too many features are behind extra licensing

> MS seem to think on-prem servers don’t exist anymore:

You hit the nail on the head there - they want everything in *their* cloud

Boffins: cloud computing's on-demand biz model is failing us

David Hicklin Silver badge

Re: Rubbish

I think you have misread the article: it's not so much about cost per se but instead the much vaunted promise of the cloud spinning up more capacity as you need it is not being kept, and the part of it they do get is not enough to run whatever they are doing, thus it has to sit idle (costing money) until more come available.

Sometimes it doesn't and all the efforts (and cash) have been wasted.

You'll never guess what the most common passwords are. Oh, wait, yes you will

David Hicklin Silver badge

and it promptly get stored as icantbelievewe

at the last job we had an application that I had automated the hell out of the installation by writing a script for it, it would even set up the account the service used (this was windows server world) which worked fine except some genius in the past had used punctuation in the password and it would have been a real pain to change it.

For those edge cases the instructions (yes I even wrote a guide on how to use the thing!) were "use anything you like" and change the password manually before starting the app or you would lock the account very quickly.

David Hicklin Silver badge

Re: Invalid

> few trivial sites with the username "required", because it told me when I created the account that "Username is required".

I could never work our why the user name was taken, now I know who their one and only customer is!

David Hicklin Silver badge

Re: xkcd

That's where we have all got it wrong.

Everyone is using "HorseBatteryStaple" when we should be using "CorrectHorseBatteryStaple"

David Hicklin Silver badge

> Yes my password manager password is a lonnnggggg passphrase but its muscle memory now and I change it every so often.

depending on where you store it, if they have access to try passwords against it, then that could be the least of your problems.

Mine is fairly simple and easy to remember but then again is on my local NAS, if someone is trying to hack that then my entire home network is compromised.

David Hicklin Silver badge

Re: 123456

For hard suitcases they don't even need that, just drop it hard on one corner can be enough to pop some open (OK that info is from the 1980's but somehow I suspect that they have not improved that much)

David Hicklin Silver badge

Re: What about username?

I have my own email domain and can use <anything>@<my domain>, so for any company I deal with I use <company name>@<my domain>

Had one or two confused sounding people when doing something over the phone !

Along with unique passwords (thank you keepass) if I get any spam on one of those addresses I know who it is immediately (unless of course they are trying to frame a rival co)

David Hicklin Silver badge

Re: Forcing regular change is counterintuitive

> It encourages users to create simple passwords they can remember and/or write them down and store them someplace handy

I had that as well , used a combination of postcodes and car number plate numbers . they were actually 1 character short (7 mostly in the UK and I needed 16) so a number or $ got added to pad them out

David Hicklin Silver badge

Re: Still harping over forum passwords

Came to to say pretty much the same thing, these are the low hanging fruit accounts that easily get guessed - you don't get many hits for ffFgghdoioijnj338488bb9d9duy££$$b

Damm , going to have to change that one now!

China uses Mars orbiter to snap interstellar comet 3I/ATLAS

David Hicklin Silver badge

Re: Disappointment

> It just looked like a large rock

that's what they *want* you to think

UK agri dept spent hundreds of millions upgrading to Windows 10 – just in time for end of support

David Hicklin Silver badge

Re: FFS !!!!!

> How can you perform an upgrade of OS without knowing that you are installing something that is obsolete.

As I mentioned earlier, in the world of the government it takes years just to get a plan approved and financed.....and would take years more to get a new one planned and approved again leaving them on win7 for even longer

Now I don't *know* that this is the case but based on my limited exposure to supplying to government "units" in the past it is probably is.

David Hicklin Silver badge

Re: Ha, ha, ha

And don;t forget that in government circles getting the plan approved and finance provided can take years, so they probably started this well before win11 was announced