After receiving the email from them I was thinking about posting "Zen will be next" in the comments on the Virgin Media article the other day.
I've been with Zen since murdoch took over Easynet. I switched the day that was announced. Email i just checked suggests Dec 2005. (*)
I use a few of the addresses in my block of 8 (vpn, mail, gateway, occasional web, router), so i'm someone who won't easily be able to adjust my setup to single ipv4. Certainly not in the 30 days they're giving us to prepare for the switch, without cost. They don't offer a /30, so to keep my setup working will cost an extra tenner a month. F*** that.
The email they sent me states "We consistently review our network's usage and our recent review revealed that most of our customers primarily use just one IP address. To optimise our resources, we will be adjusting the IP addresses assigned to your Zen service down to one". Er, that'll be most not all customers. There was no consultation on this. No long term notice, just 30 days. I _think_ for a few years their new customers get a single ip addr, so this is going to impact those who have been with them longer. My original contract with them certainly states the service includes 8 static ip addrs. Since then, the only time my contract with them has been modified was the switch to the fttc service & when i spoke to the sales droid about that, i asked if i'd keep them after the switch & he said yes. The email from them regarding this change suggests the 8 static ip addrs were never guaranteed in the contract so they're free to make the switch. Surely if they're just looking to de-fragment their ipv4 blocks then they could move customers to new ones within their main block.
TFA doesn't mention that a few months back they also removed the free hosted web site. OK it wasn't much, 1GB of space, but enough to host a few images & docs. It was useful to me. Since it's removal I'd been meaning to host that here, using another of these static ip addrs, just hadn't got around to it yet.
The ipv4 address blocks this change frees up must be worth a fair bit. A cynic might think that this, and the removal of free web hosting, are the sort of thing that companies do when they're either desparate for some short term revenue, or after they've been taken over by an investor looking to asset sweat. As is the way in this country now, f*** customer loyalty.
I guess a switch to A&A is the best option. Anyone got any other suggestions ?.
FYI for those who are saying they've not heard anything yet, i got my email on jan 24th, subject "Notification of changes to your IP addresses". It got filtered into my Zen folder & i only noticed it by chance.
(*) That made for an amusing conversation a few months later when i was in doing a RHEL & RH Satellite presentation to what was the old Easynet Unix team & their new Sky management. The chat during a break for coffee ... them: "who do you use for internet ?" me: "errr, up to a few moths ago Easynet, now Zen". They laughed. I clearly wasn't the first who'd said that.