So how many peoples data did those 3 users see?
Only 3 people complained, but how many peoples data was displayed to those 3 users.
Unless Three can say with certainty they know whose data was exposed to those 3 users this breach potentially impacts more than the number of people who complained.
Leaking peoples data is a serious problem that companies don't seem to take seriously enough. I've had a Three support person tell me there is no way that data they hold can be leaked. There as so many levels that that statement was wrong and used as standard communication doesn't help.
Biting the hand that feeds IT
