small claims court option
apparently they were really upset with people going to the local small claims court as it meant they had to do a seperate case, attend locally, and answer the court papers etc. so that, on a large scale is more of a #legal-ddos on them, court forms online just need to fill them in, story #justsaying, and the money wasn't insignificant per person either. https://www.nytimes.com/2018/06/20/business/equifax-hack-small-claims-court.html