openreach are clueless
My town marked in 2020 to be upgraded by 2026, status on openreach fibre checker says that, then goes to build not planned and now to not yet available, yet their own mapping still has my town marked down to be upgraded and their site doesn't explain any further.
I query this with them and get an email saying it has to be passed to second line as they see what I mean but don't have the information so have asked a specialist team to respond. Great I think, *maybe* they have realised being a shower of borderline abusive wastrels isn't a good thing?
In the meantime while waiting for an answer, I come home and notice an openreach van leaving and on the pavement OLT and PWR has been spray painted.
Now I'm thinking "wow, perhaps someone has looked into it and realised there has been an oversight?" and I'm now understandably optimistic and thinking positively of openreach.
I check my email and get a proforma response from second line telling me "they have no plans to upgrade my area but please keep checking our website, however if you want it sooner you can purchase our FTTP on demand service that provides up to 330mbps of download speed"
......cue positivity extinguished
Just shows how utterly clueless and incompetent openreach are that they can't even communicate internally ......hopeless is a total understatement.
I replied with the photos (as they don't believe you otherwise) to be met with deafening silence - as per usual
Clearly still think they are the only telecoms supplier and worse to some extent think they legally should be the only option on a take it or leave it basis....