I am an NHS Consultant Anaesthetist.
We do not have tap and go at work. So as I see patients prior to the operating list, who are spread far and wide, I have to log on seperately at each computer.
Approx 20% of COWS (computers on wheels) are in graveyards on each ward.
I do not understand it but if too many people log onto a computer, the profiles build up and the computer slows down. So they need a wipe (hard drive, not clinell) every now and then. WTF are we wheeling round unwieldy machines with terrible battery life when the rest of the world has moved to fondleslabs.
Mice are attached by the shortest possible usb leads and have large weights along the lead that makes them very difficult to use.
Wifi is patchy at best.
We use cerner. The UX comments above are bang on the money. There have to be better ways streamlining common workflows rather than a one size fits no-one approach
And it's not like getting data out for operational improvement is much easier.
There is a wholesale lack of ambition and funding.
Most of what we do is the same. Nurses in pre-op admit pateints to pre-op and do pre-op checks. They then discharge patients. A lightweight web based API driven website, with decent UX that tied into the cerner backend would be a game changer for them.
Healthcare seems to have got caught up in an 'AI' (let's not expand on that one!) driven 'big data' drive and completely forgotten the basics of trying to run a high turnover business. The NHS is easyjet, not BA first class, and we need the technology to drive that level of required efficiency. At the moment it drags us down.