Gartner? Shills for whoever pays them the most.
Remember, this is the same Gartner that spouted off on the absolute superiority of Windows over Linux in all applications.
1. Apple’s “rudimentary” experience designing mobile devices specifically for the enterprise.
Everybody had "rudimentary" experience. Apple has their vast experience in developing products in short order.
2. Lack of support from mobile management and mobile security software utilities.
Is there really that much demand? As Apple sees the demand, they'll produce the products. I suspect we'll see Apple making an SDK available before the end of the year.
3. Lack of compatibility with major business e-mail systems.
Yes. A major stumbling block. Unless you've tried supporting Exchange in the SMB world.
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4. An operating system not licensed to third-party hardware suppliers, resulting in no backup.
Not sure I understand exactly what they are saying here. Apple doesn't license for the Mac, but have had no problems with "backup", WTF that means. Does Nokia license to third-party hardware suppliers?
5. No removable battery, creating the potential for increased support costs.
Man, that's pissed me off with the iPod, too. OTOH, how long will the battery last? The average life expectancy of a phone before it gets traded for "the next big thing" is a little over two years, at least in the US. That's how long most contracts last.
6. Only one carrier operator (AT&T Wireless).
And how many operators carry the Q? How many operators carried the Razr for the first two years?
7. The high price point, $499 for 4GB or $599 for 8GB.
The main reason I won't be standing outside my AT&T store this evening. (I also have to work until 6. My customer pays me by the hour.)
The iPhone has its issues. So does every phone. The iPhone has its pluses. So does every phone. When you see only negatives from a reviewer, look for more reviews. When we lived in Dallas, we used to religiously read the movie reviews of one guy. If he hated a movie, we just had to see it. We were right about 85% of the time.