* Posts by mmlj4

6 publicly visible posts • joined 22 Jun 2018

How to keep a support contract: Make the user think they solved the problem

mmlj4

Ah, cat hair! Loved the stuff (not). Back in the 90s I worked in a TV repair shop and found any number of items shoved into VHS machines that gummed the works, but the the funniest was the half-eaten peanut butter sandwich some tyke had crammed in.

Crims target telcos' Linux and Solaris boxes, which don't get enough infosec love

mmlj4

Re: Splicecom anybody?

Agreed. I did PCI for a certain almost-top-tier USA telco, and you are right about the customer service walled garden.

Perl Foundation faces more departures after pausing Community Affairs Team

mmlj4

Re: The community is partly at fault

IRC and YAPC.

mmlj4

The community is partly at fault

I've witnessed horrible behavior and (worse) the toleration of said horribleness by the Perl community for 18 years now. Why the perpetrators weren't pitchforked out eons ago is beyond me.

Breaking Bad or just a bad breakpoint? That feeling when your predecessor is BASIC

mmlj4

off-topic, but...

I had a FORTRAN prof at LSU that told us the printer shed guys really didn't like it when you squelched the line feed and printed the same line a few times in succession ;-)

Trainee techie ran away and hid after screwing up a job, literally

mmlj4

cable modem installer fail

I used to install cable modems for Cox, and my trainer told the story of the time he was asked to put a coax outlet in some woman's kitchen, so she could watch the soaps. He dutifully marked off where the line would be put, stripped off enough cable to be able to tie into the junction box outside and to run around the inside wall to where the outlet was to be placed, then drilled his hole through the outside wall of the house and pushed the 20 feet or so of cable into the hole. But he wasn't able to find the cable when he went inside to the kitchen. Something made him open the fridge after a few minutes of looking in cabinets and what have you, and there was his 20 feet of cable inside the fridge, sitting on top of a casserole.