I've always used notepad's .LOG feature to turn it into a diary. Don't know how I'd cope without it
5 posts • joined 10 May 2018
Instead of laying these people off they should be retrained to replace the non-existent customer support management. The people who can direct you to the right place for support, the people who talk to each other and share data, that sort of stuff that BT doesn't bother with. Which is probably why they haven't signed up to the Ombudsman service...
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