* Posts by Skip Morton

1 publicly visible post • joined 26 Aug 2007

Vonage attacked by defunct rival

Skip Morton

Former Sunrocket customer

When we lost service, I signed up with voip.com. Two days later I got the offer for Teleblend and cancelled voip and signed up with them. Teleblend NEVER worked, and I made three attempts to cancel. After two months I finally got that done. I went back to voip, but could not get their service working either. After continually being told, "just unplug the phone router for an hour and it will be ok", I cancelled with them again. We went with Vonag. They had the router here in two days, and it worked right away. They called a week later to make sure ther were no problems.

From my perspective, Vonage has been excellent. I waited two minutes for an agent on the phone instead of an hour. The agent was helpful and us signed up and the order shipped in about ten minutes. I don't know about 8x8, but I definitely consider Teleblend to be a scam. They refuse to refund my original payment even though I never had a working service.

Finally a phone in Kentucky