Maybe they keep the contract despite failing because of some political 'closeness'?
6 posts • joined 16 Mar 2018
Been wokring in IT since mid 80's, anyone remember Word 1.1a lol. Anyway often supported friends to go back to PCWorld and KH a few times. Watch as they tried to weasle out of fixing anything in favour of a sale or two "essential" to making it work right. Then I'd step in and say .."maybe ..." "Possibly if .." - the goods being under warranty still with the store. Would hear the techops voices rise a few pitches as the ground they stood on would falter.
Fresh from a BT operator today, news (old?) that while a line might be faulty and you can't get through, they'll test the time and tell you it's faulty but won't raise a job to fix it UNLESS they can find the account holder that they can send the bill to. So the called faulty number remains out of order as they doubtless continue to charge for the days it remains out of service or unusable.
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