I have a time machine
I have recently perfected time travel techniques and used them to travel to one year from today. Sadly, the machine broke on the way back, but until I fix it, enjoy this article from next March:
"We had every intention of following the laws. We should not be held accountable for a minor software glitch."
That was part of the statement released today as embattled Facebook fielded a range of complaints from American activist organizations. The whole issue arose about eighteen months ago when lawsuits were filed against Facebook for allowing their advertising platforms to be used in ways that, extremely obviously, violated discrimination laws. Facebook was allowing businesses to limit their advertising by race, gender, and other protected characteristics. Most companies would be sued to within an inch of their lives, but Facebook vowed to do better, and changed their code.
Unfortunately, their code had a few problems. They set up a separate ad portal for ads that were limited by characteristics, and removed those characteristics from the selection lists. This change to their systems required eight months of Facebook engineers' time to implement. A request for the ads using these characteristics during these eight months was submitted to the company, but no reply was received. An interested organization alleged that the change was a very minor procedure and could be completed quickly and argued that the company was intentionally delaying the process. Facebook agreed to pay ten thousand dollars in a settlement, that money being paid to some of its advertisers.
Unfortunately for the business, their changes were not complete. Some advertisers continued to post their ads on the traditional ad platform which allows for discrimination. After some discoveries of this, those ads were removed briefly. In early February, some reports were received that a method of the API, a system allowing programs to use services, allowed the protected categories to be set even though they had been hidden on the main interface. Many advertisers were revealed to have discovered this flaw. Facebook claimed that this was "an amazing coincidence" and "possibly an act of collusion on the part of some of our advertising partners". When asked for a list of businesses using this loophole in order to press charges, the company responded "We take the privacy of our users very seriously. After an internal investigation, we will close the accounts of any user who uses our services to violate our terms of service or applicable laws".
Facebook has announced that the flaw in their software is "one of our top priorities". A spokesperson for the company told us after lengthy discussion that "We have a team hard at work to patch this function. They estimate that it will be fixed some time in October unless there is a difficulty with amortizing the fixed functionality across our tier-1 cloud services systems". There has been some discussion in the American legislature that this issue in Facebook's systems might be a reason to start regulating the company. Given previous scandals, there may soon be a significant exodus of users from Facebook and significant penalties from American and international regulators.