Re: Umm...
"Am I missing the USP (for the customer, not MS) here?"
Well, sort of but it's not a very big one. The theory is that, in March of 2020 when everybody was being sent home, some IT people had a conversation something like this:
IT1: Everybody here was on desktops because they were cheaper five years ago. What can we do to keep them connected now?
IT2: Buy laptops?
IT1: We don't have the budget for that.
IT2: Have the users come in and take the desktops home with them?
IT1: They might not be able to store them and all the peripherals. Also it would be convenient if we didn't have to deal with all that physical security.
IT2: Have them remote in from something cheap?
IT1: That's a larger support cost if we send a bunch of people something like a Raspberry Pi and they've never seen Linux before.
IT2: Well, I'm out of options.
IT1: You know what would be convenient? Having something where the real computer runs on servers elsewhere and the users connect to that, assuming nobody ever runs into connection issues. That solves the physical security issue without having to keep a bunch of offices with desktops in it.
IT2: We can do that on our servers. Running VMs is possible.
IT1: It would be better if Microsoft did it.
IT2: No problem. I'll just call them and give them the idea, then activate this time freeze device and we can continue our conversation in sixteen months when everyone has gone with one of the other solutions already.
Had they done this in 2019, people would have used it. By now, most perspective users have figured out some other way to deal with the problem.