Two months later, it's still not finished...
Hi, El Reg team!
You may want to follow-up on this story... someone asked in the comments if they lost some data during transfer... well, I can confirm to you that Thames Water created a move on my account, affecting me a new meter and a new address (that I've never seen in my life), leading to billing problems. All happened around the 14/15/16 October, obviously. And getting an answer and a cancellation seems to be quite an ordeal.
Antoine.
PS: also, there's this story about login.microsoftonline.com ... and they payment processor which redirects you to some third party website (worldpay) without any reference in the frame asking for your banking card details...