Re: Completely Shafting Colleagues, Comprehensively Screwing Customers
That was pretty much my experience with CSC as well. I worked for a government aerospace contractor and when I got there the staff and local management had been working on this contract for years and acted as if they were employees looking out for the clients best interest. The year before I left new management came in from Corporate and the entire dynamic changed to squeezing every last penny out of the client. They lost the contract to IBM who came in and were even worse about screwing their client. The client cancelled the contract early and decided to bring IT back in house. It's not the quality of the workers that make outsourcing such a bad idea, it's the contract company management. How can they provide the same level of service and make a profit for less than it costs to run in house?