Not just Cockatoos
Here in Blighty the crows have pulled out the wiring outside my house exposing it to the weather. The resulting static on the line caused my ADSL service to fail. It took over two weeks of texting (!) with Sky, and after receiving a new router on a new 12 month contract, to reach the stage where a crew was sent out to check and fix the wiring. Before, they "tested" the line many times ignoring my complaint of static and mention of recent bad weather. My conclusion is the next time this happens I will cancel my service and switch to mobile broadband because landline companies and the script monkeys who do tech support will be unwilling / unable to diagnose and fix a wiring issue faster than a month. Mobile broadband is getting faster (especially 4 and 5g) and cheaper, and any problem with the network would be instantly apparent to even the dumbest engineer.