Re: Shocking Service!
"It is going to take a long time to get back to anything approaching normal wrt travel."
Why would one want to return to the pre-Covid normal? At various times in my life, I've commuted by foot, bike, motor scooter, car, public transit in US (lousy), public transit in Japan (better). I've also worked from home. IMO, home is by far the best with walking second and traveling by car a distant third.
I'm pretty sure I'm not the only one. The small company my daughter works for is giving up their New York City office space -- permanently. She's moving back to Vermont. Their latest hire is in Texas and may not meet her coworkers face to face for years ... if ever. I wouldn't be surprised that's the future for a lot of companies.
Of course, not every job can be done remotely. And there are huge problems with remote working. But I think overall, that cities as we knew them in the 20th century may be headed for long term decline.
Overall -- not all that great a loss I think.