
My 1st Windows computer...
was the HP Pavilion 3240. As Winders 95 didn't resemble anything I'd used before, I called support in Holland at 28p per minute. Problem wasn't resolved. I went over to the Microsoft website and was still none the wiser. After a bit of faffing about I managed to sort out the problem myself. On another occasion I acquired a Kodak 210 zoom camera (cutting edge tech at the time, but now worth about £10 if that), the install had gone wrong somewhere along the line, and I followed their instructions, deleting the modem in the process. I managed to get it back using the recovery disc (something I worked out for myself), reinstalling the drivers (something I'd never done before). I emailed Kodak and got a reply off one of their engineers apologising for this and they would make it known to folk. I checked back a few days later and the revision was on their site. 11 years later I am still my own tech support/sysadmin. Can't things just work?