Not just a sales problem, poor quality and services too
We were an x86 IBM customer since 2010. After the transition Lenovo we started experiencing quality problems. Servers came in as death on arrival, more and more configuration work was necessary to get a new server up and running. Service was close to zero. We once wanted to repair a blade server, we were offered repairwork at CHF 600.--/hour (~€ 530.--), performed by IBM as they were still doing these services for Lenovo. We have now switched to HPE servers enjoying the much easier setup process and management software as well as excellent services.
Biting the hand that feeds IT
