Tata Consultancy.... surprised at incompetency.... I am not
Typical, i am not surprised that Tata or HCL name would have cropped up. All the knowledge walked out when they let go of local resources. Tata and group are just ticket takes - i work and see this first hand in my line of business with these 'Indian IT specialists' who are complete rubbish only 1/100 will know what needs to be done. It is mass production and shift work; i will bet my bottom that the challenges they would have had just to bring resources on board because it was past their work time. This wont be the first or last time and the lame excuse that this is standard practise in industry. Well go and have a look at GE or larger organisations who are now going back because of the complete 3rd class incompetence that these outsourcing companies bring.
This is time for the british public to demand that BA bring its core IT competencies inhouse. This wont be the first or last time this will happen.