* Posts by David Miller

1 publicly visible post • joined 16 Aug 2007

Patientline backs down on price rises

David Miller

Not completely correct

Just picking up on a couple of comments

Missed Opportunity

By Andy T*****

Posted Tuesday 7th August 2007 18:07 GMT

Andy wrote " The biggest problem we found with Patientline itself is that you have to register with them in order to receive any service at all, even radio (which is free). Now think of the typical elderly patient living alone. Not many of them want to provide the nice man/lady on the registration line with their home address in case the information leaks out and they get burgled. "

My reply

Although Patients do have to register, the Patient does not have to give any address details; they can also ask for their bedside telephone number to be restricted and not given out, so if a caller was to ring through to the operator requesting the bedside telephone number it would be withheld.

Another point about mobile phones... "The Pateintline phone rings with the same tone.. how would you feel if you was ill in bed and you had several mobile phones going off with different ringtones day and night; then generally the reception for mobile phones; in a ward it is generally not too good, so the person using the phone often starts to raise there voice, louder and louder !!!! just an observation.. What can cause a problem is many Patient's do take mobile phones in; most have camera's; there was an incident at a Hospital where a member of staff took a picture of a female patients genatials with his mobile phone whilst she was still recovering from the anesthetic; he was convicted of voyeurism then sacked. This opens up many implications.

Further Patients that generally take in mobile phones also take phone chargers; which they just plug in next to their bed; Any electrical item that is plugged into the Hospital Mains must be "PAT" "Portable Appliance Testing" Now I have seen the state of some mobile phone chargers; from the wires showing through, wires snapped then twisted together to the Plastic Plug housing being sellotaped together to a charger with the top half of the plastic housing missing showing the transformer and that's the dangerous part of the charger. So really before plugging into the mains, it would require the Hospital electricians to carry out the testing for every charger. They are generally busy all the time with more important things or would the patients be happy to pay to have their electrical equipment tested. !! This also goes for shavers, TV's, games machine's etc.

I know there are many arguments for and against..

The above comments are my own and not expressed or implied by any other persons or business.

Dave.

( don't have a pop at me for my grammar and spelling; currently on pretty strong Pain Killers )