Re: They are fighting against the kind of people they NEED as Windows users
I've just spent two hours trying to get a friend back into his Windows 11 laptop. It was setup with Windows 11 linked to his old hotmail address & is complaining that his PIN doesn't work. He made the simple mistake of saving his family photos to the pictures folder, which backed them up to one drive, filling it up & so now his account is locked. His dual factor email is 12 years out of date, his phone is a landline which can't receive texts & although he can see his emails he can't get passed the catch-22 that to add a new fall-back email or phone he has to use the email or phone that he doesn't have. I've sent him home to wait for a response from MS account recovery, but until then his expensive laptop is locked & encrypted. If successful I'll make sure he has the right authenticators & fallback methods so the bastards can't lock him out again.
If it was my machine I'd linux it, but he has stuff on the internal SSD & MS have locked it down "in the interests of security" so I don't think I can get his files back for him. He never asked for this so called "security", he never even wanted his family photos in the cloud, but he was sucked into their grip because save your stuff to "my pictures" or "my documents" is so ingrained in all windows applications.
Great business strategy, put your files here, we'll put them in our cloud, charge you to hold them & if you don't pay we'll lock down your account so you can't use your own computer.