"Shall I ship it to you home address sir?"
If you could trust the customers to do that...
The number of times I heard
"Shall I ship it to you home address sir?"
"Yes, please"
"Let me just confirm that, 123 Random Street, Anytown"
"That's not right, I haven't lived there on years!! Why have you got that address?"
or
"That's my Brothers\MiL\Friend who could be in to accept delivery"
or
"I forgot I used a made up\deliberately incorrect address"
*sigh* And then was our fault when replacement item\call-back never happened
I agree, the info shouldn't be as freely available as it is but there needs to be a certain amount of verification, maybe a "Confirm address" option which routes it through software (our 5yr old Garmin does a very good job of pronouncing street addresses) then back to the operative for call close